In my new book The Collaboration Equation, I talk about “Humble Hubris”: having the hubris to see possible change and a way to achieve it and the humility to know that anything you improve can and will be improved upon by others. This reality is not something I’m proud of, but something I try to avoid by employing standardized work. I include myself as an occasional Jerk, Oracle, or Anointed lean coach, exhibiting those tendencies with embarrassing regularity. They act the way they do because they are human, and so are we. However, even when we know every tool in the book, we still find problems we struggle to solve, workloads that slow our progress, and internal corporate politics that change the outcomes we would like to see. The Anointed inflict teaching on prospective converts, coming with an arsenal of tools, rules, and platitude jewels, expecting their students to craft their way out of their plodding, desperate current state.But even those of us who wear the “Lean Leaper” on our t-shirts or hats lack that ability to leap beyond our current state. The Oracles sit back on the sidelines, dropping cryptic hints like pearls of wisdom in the vain hopes that the client will suddenly have a magical epiphany and instantly become a continuous improvement expert and leap beyond their current state. ![]()
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